Returns Policy
RETURNS POLICY
Last updated April 01, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange. Please see below for more information on our return policy.
RETURNS
Any return requests must be informed via a correct means of contact within fourteen (14) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
We reserve the right to deduct amounts from a refund if any criteria is not met.RETURN PROCESS
To return an item, please email customer service at contact@actoyz.uk or contact us via our contact us page.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
FAULTY PRODUCTS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
contact@actoyz.uk.